One system for every building you look after

Tenants judge a building by the heating, the lifts and how quickly a complaint is dealt with. A fault reaches the right trade with the floor and a photo on it, the air handling and lift checks raise themselves on schedule, and the facility manager sees what is still open in every building on one board.

A jammed entrance or a warm chiller costs sales by the hour. A high-priority fault goes to the top of the queue, a rule opens the job when a refrigeration temperature crosses your limit, and spares for doors, escalators and lighting sit on the shelf with a minimum that raises the purchase request before they run out.

Residents report the same stairwell light more than once, and every call deserves an answer. Each report lands on the asset it is about, so its history shows whether this is the first time or the fourth, and the recurring gas, electrical and lift checks run on schedules with a protocol printed from every one.

Dock doors, levellers, sprinklers and charging points keep the trucks moving. The site plan shows a live pin on each of them, every forklift's hour meter is recorded at its service and raises the next job once it passes your limit, and the parts for the doors that break most often are kept in stock.

A ventilation unit, a lift or a backup generator is not something to find broken in a hospital. Their tests raise themselves ahead of the deadline, results are recorded pass or fail with the protocol printed, and each check comes back with the photos and files the inspector expects to see.

Town halls, libraries and courts are inspected, audited and paid for from a public budget. Every job keeps its full history and its costs, electrical-safety revisions and fire checks print as protocols, and permissions keep each contractor to the buildings they were hired for.