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Mesonify

Keep every room guest-ready.

An out-of-order room is lost revenue and a bad review waiting to happen. Mesonify runs the technical side of your hotel: fault reporting, maintenance, safety inspections, spare parts and purchasing in one system, live on any device.

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Events FloorTypeReported byRESETEXPORTCREATE EVENTNEW (9)ASSIGNED (4)COMPLETED (132)RoomNameCategoryFloorReported by207Air conditioning is outClimateFloor 2ReceptionASSIGN203Dripping tap in bathroomPlumbingFloor 2HousekeepingASSIGN412TV remote does not pairGuest roomFloor 4GuestASSIGNPoolPump quarterly serviceTechnologyLevel -1ScheduleASSIGNLift AStatutory inspectionComplianceAll floorsScheduleASSIGNKitchenExtractor filter changeKitchenGroundChefASSIGN1-6 of 920Rows Per Page

What you maintain here

  • Rooms
  • HVAC and boilers
  • Lifts
  • Kitchen and laundry
  • Pool and wellness

Typical sectors

One room, start to finish

From a guest's complaint to a room back in service

  1. Reported from the room

    The guest in 214 says the air conditioning is not cooling. Housekeeping scans the QR code in the room and snaps a photo, and the job opens on that room with every earlier repair.

  2. The technician on shift takes it

    It goes out with a high priority, because the room is sold tonight. The technician gets it on a phone with the room's history, and the AI repair suggestion shows what the same fault needed before and which parts it used.

  3. The part comes from the storeroom

    The filter or the fan motor is booked out against the job. If the shelf is empty, a purchase request goes for approval on its own.

  4. The room is back in service

    The job closes with the photos it requires, the room is marked operational again, and the front desk sees it live.

  5. The numbers stay with the room

    Response time, repair time and the full cost of the job add up per room, so the rooms and units that fail most often go first on the refurbishment plan.

What you get

Faults & repairsFrom report to fixed

  • QR code in every room: housekeeping scans, snaps a photo, done in seconds
  • Technicians get the job on their phone with the room's full history
  • Front desk sees live when a room is back in service
  • Response and repair times tracked, with full costs per room

Rooms & assetsEverything on record

  • Every room and every asset: HVAC, boilers, elevators, kitchen, laundry, pool
  • Full history, documents, warranties and photos on one card
  • Interactive floor plans with live status per room and device
  • QR codes on rooms and equipment: scan to see everything

PreventionSafety & compliance

  • Service plans for boilers, HVAC, elevators, pools and fire safety
  • Recurring checks create work orders automatically: nothing gets forgotten
  • Electrical-safety revisions with printable protocols
  • Audit-ready: a complete trail of who did what and when

InspectionsChecklists & audits

  • Room inspections with pass or fail results and due dates
  • Checklists with required photos at completion
  • Measured values on record: pool water, fridge temperatures, boiler pressure
  • Seasonal deep cleans and refurbishments planned ahead

Spares & buyingStoreroom & suppliers

  • Storeroom with minimum levels: bulbs, filters and parts never run out
  • Low stock creates a purchase request automatically
  • Approval workflow, supplier register and auto-numbered orders
  • Goods receipt with late-delivery flags and invoicing

Back of house

The plant room, the kitchen and the pool

Guests never see the boiler room or the cold store. They notice the moment either one fails.

  • Pool water on record

    Chlorine, pH and temperature entered at every check, with a rule that opens the job when a reading falls outside your limits.

  • The cold chain watched

    Fridge and freezer temperatures from a sensor through your gateway, or read at a routine check. A reading past your limit opens a high-priority job.

  • Boilers and hot water

    Service plans with a checklist per unit, boiler pressure and hot water temperature recorded on every visit, and electrical-safety revisions that print as protocols.

  • Laundry and kitchen machines

    Washers, dryers, ovens and dishwashers with their manuals, dealer contacts and every repair on one record, and the parts they need kept in stock with a minimum.

Sensor readings reach Mesonify through a gateway of your own and the documented REST API.

More than one property

Every hotel in the group, one system

A group wants the same standard in every house and the numbers side by side. Each hotel still wants to run its own.

  • Each hotel sees its own

    Groups and locations keep each property's team to its own rooms and jobs, while the group's technical manager sees all of them.

  • One standard, written once

    A service plan or an inspection checklist written once can cover the same kind of asset in every hotel, so the group standard is the same job everywhere.

  • Numbers side by side

    The dashboard filters by property and period: repair and waiting times, jobs completed on time, downtime cost and spend.

  • A weekly summary for each manager

    The roles you choose get a weekly e-mail with what was created, what closed, what is overdue and what is due this week.

Why Mesonify

One platform

  • Simple for every shift: report a fault in under a minute
  • Modular: start with faults, add more when ready
  • Runs on any phone, tablet or desktop
  • Connect your PMS or other systems via API
  • Your data is yours: export anytime, auto-backups
  • No hidden fees, cancel anytime

Modules

Modules are switched on per customer. Start with the ones you need and add the rest when you are ready.

See it on your property.

Ask for a demo with your own rooms and equipment.

Request a demoSee the platform